1. Who are we?
Your privacy is very important to us. That’s why we wrote this privacy statement (hereinafter the “Statement”). The purpose of this Statement is to describe how personal data are collected and used by us, ViskoTeepak Holding Ab Ltd with its registered office in Mariehamn, Finland including our subsidiaries VIskoTeepak Oy, ViskoTeepak N.V, ViskoTeepak B.V, ViskoTeepak s.r.o., ViskoTeepak Deutschland GmbH (hereinafter referred to as “we”).
Our further contact details can be found under point 12 of this Statement, as well as the contact details of our data protection officer.
Unless otherwise stated, we are the data controller for the personal data collected under this Statement. A “data controller” refers to the person who determines the purposes and means of the processing of personal data.
Regardless of which personal data we process or when and how we process your personal data, we always follow the following principles:
- personal data must be fairly and lawfully process;
- personal data must be processed for specific purposes only and not for anything else;
- personal data must be adequate, relevant and not excessive;
- personal data must be accurate and up to date;
- personal data must not be kept for longer than it is needed;
- personal data must be processed in line with individuals rights;
- personal data must be kept secure;
- personal data must not be transfer to other countries without adequate protection.
2. How do we receive and process your information?
We collect information about you from a variety of sources, including:
- information we collect from you directly in the framework of the services you have requested from us;
- information we collect about you when you visit our website, and social media pages, use our services, or view our online advertisements;
3. Which data do we collect?
Which personal data we collect, depends on your specific situation or the specific services you request.
We collect personal data of your representatives, employees and managers. You may want to give us your name and contact information (phone number or/and email address) to communicate with you and/or to do business with us as a customer, a supplier or a business partner.
- browser type and language;
- IP address;
- web pages you view;
- links you click;
- e-mails you open.
Collecting information in this manner allows us to collect statistics about the usage and effectiveness of our websites,
personalize your experience and tailor our interactions with you.
4. Why do we need your data?
We use the data we collect for the following purposes, described in more detail below:
(1) to provide our services;
(2) to send communications, including promotional communications;
(3) statistical purposes and aggregate insights.
(4) Recruitment process.
The information that we collect, either directly or indirectly, may be combined to help us improve its overall accuracy and completeness and to help us better tailor our interactions with you.
4.1. Providing our services
We use personal data of your representatives, employees and managers for the purposes of providing services, with respect to requirements on conformity, regulations, risk management and quality control as well as for various business purposes such as customer relationship and client account management.
We use the data we collect to deliver and personalize our communications with you. The information you provide to us, as well as the information we have collected about you indirectly, shall be used to keep you and/or your representatives, employees and managers informed of ViskoTeepak ́s professional and social activities and of any other subject that could be of interest to you and/or any one of them.
If you and/or your representatives, employees or managers no longer wish to receive such information, you and/or they can send a request to this effect by e-mail at all times. Our contact details are mentioned under point 12.
You may at any time choose not to receive marketing materials from us by following the unsubscribe instructions included in each e-mail you may receive. Our contact details are mentioned under point 12.
We do not deliver third party online advertisements on our web sites, but we advertise our products and services on others' web sites like Facebook or LinkedIn. Please familiarize yourself with those web site operators' or network advertisers' privacy statements to understand their practices relating to advertising, including what type of information they may collect about your internet usage.
4.3. Statistical purposes and aggregated insights
We use your data for statistical purposes and to produce aggregate insights. For example, we may use data to generate statistics about number of users, event participants, geographical breakdown, expertise and other, the number of ad impressions served or clicked on, or the demographic distribution of visitors to a site.
We may use such aggregated statistics for marketing purposes.
5. What are the reasons and legal basis for our processing?
Processing personal data must of course be done for legitimate reasons only.
We use and share your personal data based on your consent and this for the purposes mentioned in this Statement. You and/or your representatives, employees or managers are at any time entitled to withdraw your consent. If you and/or your representatives, employees or managers wish to do so, please contact us. Our contact details are mentioned under point 12 of this Statement.
We also use your personal data to the extent that this is necessary for the performance of the contract you have concluded with us or in order to take steps at your request prior to entering into this contract.
6. With whom else do we share personal information?
We may share the abovementioned data with any local or foreign entity within its network, including those which support the ViskoTeepak office policy and management and with service providers engaged by ViskoTeepak.
We may also use third-party service providers to perform certain processing on our behalf.
In case we share your information, we have undertaken technical, organizational and contractual measures to ensure that your personal information is exclusively processed for the purposes mentioned in this Statement. We shall use only third parties providing sufficient guarantees to implement appropriate technical and organizational measures in such a manner that processing will meet all legal requirements and ensure the protection of the rights of the data subject.
Only if we are required to do so by law, your personal information may be provided to supervisory agencies, fiscal authorities and investigative agencies.
7. Where do we process and store your data?
Personal data collected by us may be stored and processed in Finland, or in any other country where our affiliates, subsidiaries or service providers maintain facilities.
8. How long do we keep your data?
We will retain your data for the period necessary to fulfill the purposes detailed in this Statement. We will retain and use your data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
9. How do we secure your data?
Your personal information is treated as strictly confidential and we have taken the appropriate technical and organizational security measures. We implement reasonable physical, administrative and technical safeguards to help us protect your personal information from unauthorized access, use and disclosure. We also require that our processors protect such information from unauthorized access, use and disclosure.
10. What are your rights?
We adhere to the European and applicable national data protection laws, which includes the following rights:
- if the processing of personal data is based on your consent, you have a right to withdraw consent at any time for future processing;
- you have a right to request from us access to and rectification of your personal data. You can send us a request to the contact details mentioned under point 12 of this Statement.
- you have a right to object to the processing of your personal data, including the right to object to direct marketing;
- you have a right to restrict processing;
- you have a right to lodge a complaint with a data protection authority;
- you have a right to erasure, also known as ‘the right to be forgotten’. The broad principle underpinning this right is to enable you to request the deletion or removal of personal data whether there is no compelling reason for its continued processing.
11. Can minors use our services?
It is not our policy to intentionally collect or maintain information about anyone under the age of 16.
Cookies on our websites can be placed by us and our service providers or by third parties, such as advertising networks, providers of analytics and monitoring services, and social media services.
12.1 Managing the cookies on our websites
Your internet browser allows you to manage and disable cookies. Consult the below links or your browser´s “help” menu for more details on how to manage and disable cookies in your browser:
- Cookie settings in Internet Explorer
- Cookie settings in Firefox
- Cookie settings in Chrome
- Cookie settings in Safari
12.2 Types of cookies
Strictly necessary cookies
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will then not work. These cookies do not store any personally identifiable information.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. They may be set by us or by third party providers. If you do not allow these cookies we will not know when a user has visited our site and will not be able to monitor its performance.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers. If you do not allow these cookies then some or all of these services may not function properly.
These may be set by us or by third party providers. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
Social media cookies
Social media services use social media cookies to recognize the user so that you can, for example, share articles in the service by pressing a button. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies you may not be able to use or see these sharing tools.
Cookies and similar technologies enable us to count the unique visitors on our websites, read certain data on the user’s device, and in some cases determine when the user has viewed certain contents or opened a certain email, combine activity data to user’s profile and determine the IP address.
If the user is registered as a user of our digital service such as our mobile application, we can combine observed data of the user’s use of service to the personal data provided to us by the user for targeted advertising and marketing. We use tools such as Google Analytics and Google Firebase to monitor the use of our services. You can read more about Google’s privacy.
12.4 Cookies’ expiration time
We use session cookies, which expire once the user closes the browser. In addition, we use persistent cookies, which remain on the user’s device for a specified period of time or until the user removes them
13. Any questions or complaints?
ViskoTeepak Holding Ab Ltd
+358 18 526708
Communication Manager Jani Lyyski
+358 18 526708
VP HR & IT Johanna Backholm
+358 18 526708
If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Privacy Commission.
14. How to deal with updates to this Statement?
We may modify or amend this Statement from time to time at our discretion. We encourage you to periodically review this Statement to be informed about how we are protecting your information.